Policies

(Inquiries: 2nd Floor, 416-979-5314)

Who can use RACER?

The service is available to following members with a valid library/One card:

This service is not extended to:

Check Ryerson Library Resources First!

Please check the Library Catalogue and the Full-Text Periodical Titles List before submitting an Interlibrary Loan request. For assistance in using the Library catalogue or Full-Text Periodical Titles List, please ask at the Reference desk (416-979-5055).

Materials not available on Interlibrary Loan

Books that are held by the Ryerson Library, even if currently in use, on Hold, loan or on Reserve, cannot be requested through ILL. Missing/lost & billed, and damaged books can be requested through ILL. Ebooks are not available through Interlibrary Loan.

For AV materials (films, videos, etc.) contact Audio Visual at avbook@ryerson.ca.

Other items that cannot be borrowed include reference materials, patents, technical reports and standards, maps, vertical file items, computer disks or CD ROMs, music CDs and DVDs, rare items or those held in the lending library’s Special Collections, loose-leaf formats, material in high demand, and entire issues of magazines and periodicals.

Cost of Interlibrary Loan

The Interlibrary Loan service is available free of charge to Ryerson faculty, students and staff. Although the Library covers the cost of interlibrary fees for patrons, there are exceptions. Staff will contact patrons when these exceptions apply.

Requesting a Loan

RACER is the Interlibrary loan requesting system. If you have never used RACER before, then you first register (one time only). Please complete one form for each item. Phone number and e-mail address are required. The Library will process only 10 requests from the same user per week.

Do not send a list of titles by e-mail. Requests incompatible with our ILL management system will not be processed.

Copyright

All materials requested are subject to conditions specified in copyright regulations and licensing agreements with publishers. Single reprographic (paper and non-electronic) copies of less than a substantial part of any copyrighted material are to be used solely in support of private study (or criticism or review) and research within Ryerson, and not for personal activities or other research.

ILL reserves the right to refuse to process a request if it violates any of the above conditions.

Planning your Requests

The time for materials to arrive may vary, depending on the availability, location and delivery mechanism of the lending library.

Journal articles: a few working days to two weeks.

Books: a week or more.

International requests may take longer.

Please submit your requests well in advance and request only materials needed for research.

Notification and Pick-up

Patrons will receive an e-mail from racer@ryerson.ca when their materials have arrived.

Please make sure racer@ryerson.ca is added to your contacts or ‘safe’ list.
If you forward your Ryerson email to a personal account, please make sure racer@ryerson.ca has been added there too.

Books:  Items must be picked up at the Circulation desk, Library 2nd floor. Please bring your valid library/One Card.

When picking up a book, please note that the book will be checked out to your valid library/One card.

Journal articles:  In most cases you will receive an email from racer@ryerson.ca explaining how to access your article link electronically.

Sometimes a format or other restriction may require that a print copy be placed at our usual pick-up location at the Circulation desk, Library 2nd floor.

Return of Interlibrary Loan Materials

Please return all Interlibrary loan books to the Circulation desk (NOT the book drop) by the due date. Loan periods are generally 3 weeks; however, some items may be due earlier. The due date will be indicated on a slip with the item.

Items may be recalled before the due date by the lending library. An email will notify patrons of this recall. If patrons fail to return recall items, a fine will be levied by the lending library and transferred to your Ryerson Library account

Renewal, Fines and Lost Books

Renewal is not possible.

Fines and /or suspension of interlibrary loan privileges are applicable if items are returned after their due date.

Failure to return books will result in the eventual loss of borrowing privileges and marks will be withheld by the University.

Lost books will result in a replacement and processing fee charged to the patrons library account.