What Can be Placed on Hold

A hold may be placed on an item that is on loan (i.e. has a Due Date listed) to another user.  Several categories of items (Reserve, reference, non-circ etc.) may not have a hold placed on them as they are high-demand items with short loan periods.  Available items may also not be placed on hold.

How to Place a Hold

Placing a Hold on a Book (2:15 minute video)

Search for the title in our catalogue. View the details of that title.

 

  1. At the top and at the bottom of the screen will be a Place a Hold button.
  2. Click on the Place a Hold button
  3. You will then be prompted to enter:
    • Your my.ryerson username and password, or
    • Your name and 13 digit barcode number from your OneCard
  4. Click on the “Submit above information” button

You will receive a message indicating that your request has been sent.

If a catalogue record shows items listed at more than one location, go to the Circulation Desk for assistance. Different locations often indicate different material types (e.g., books, CDs, video cassettes, solution manuals, etc.)

If you have problems placing a hold, you may ask staff at the Circulation Desk to place it for you.

Checking Your Holds

  1. Go to Your Library Account on the website
  2. Enter your my.ryerson username and password (or your name and library barcode number)
  3. Click on Holds in the left-hand column.

If it says 0 requests (holds) this means you do not have any books on hold.

Cancelling a Hold

  1. Go to Your Library Account on the website
  2. Enter your my.ryerson username and password (or your name and library barcode number)
  3. Click on Holds in the left-hand column.

You can remove the hold by clicking in the box beside the title and clicking on the submit button.

Hold Notification & Pickup

Once a hold has been filled, the item will be held at the Circulation Desk for 3 days from the day it is returned. If the Library has a record of your email address, an email notice will be sent to you when the item is ready to be picked up.