LibQUAL+ is a survey method developed by the Association of Research Libraries (ARL) used by most Canadian universities to measure library users’ perceptions of service quality, compare institutional data with information from peer institutions, and identify best practices in academic libraries.  To learn more, please visit the LibQUAL+ website.

Annually, more than 200 educational and research institution throughout North America and beyond participate.  In 2007, 54 Canadian institutions, including universities, community colleges and federal libraries used this survey instrument to help them assess the quality of their services and facilities.

Ryerson University Library participated in LibQUAL+ for the first time in March, 2007.  The data we collect through LibQUAL+ helps us to measure how well we are serving our library users, and to identify specific areas where improvement is needed.

See our 2013 survey results for more details about our most recent findings.