Both the Information and Research Help Desks have relocated to new areas in the Learning Commons. The Information Desk, which was previously located near the Library entrance, is now located next to Technology Assistance, directly in the Commons. Staff at this desk provide information, directional assistance, and known item searches from 9 a.m to 9 p.m., Monday through Thursday, and from 9 a.m. to 7 p.m. on Friday.
The Research Help Desk is now located near the newly renovated area on the main floor that will ultimately accommodate the connection to the Student Learning Centre, currently under construction. Staff at the Research Help Desk will continue to provide support for in-depth research questions from Monday to Thursday, 10 a.m. to 7 p.m. and Friday, 10 a.m. to 5 p.m. Appointments scheduled through our Book a Librarian service will also be held in this area.
On weekends, information and research help will both be provided at the Desk directly in the Commons from 12 p.m. to 5 p.m. We hope this arrangement will allow us to better manage the diverse needs of our patrons.