Laptop Loan Survey Results

With over 65,000 circulations annually, laptop loans account for ¼ of the total circulation transactions at the Library. Staff recently conducted a survey to assess the current program and provide recommendations for future service models. Thank you to over 1,500 students who filled out the survey, and congratulations to the winner of the Chromebook! The following are highlights from the survey results:

  • 64% of survey respondents were undergraduate students; half of which had borrowed a library laptop.
  • In rating various tablets and Android devices, 88% of students rated laptops as the #1 most important mobile device for their academic success.
  • Students borrowed laptops so they didn’t have to bring their own device from home, to study away from the computer areas or outside the library or because the computers in the library were all busy.
  • Students borrow laptops primarily for academic work, such as access to class notes and readings via Blackboard, to write assignments or to check emails.
  • Students would like to see service improvements in the following areas: length of the loan period (currently 4 hrs), laptops with faster performance and longer battery life, more library laptops, and customized desktops on the laptop with icons for important links such as Blackboard, Copyrite, and wireless printing.

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