Holds and Recalling Materials

Placing a Hold on a Book (2:15 minute video)

A hold may be placed on an item that is on loan to another user.

You cannot place a hold on an item if you already have a copy signed out unless you want a different format (e.g., a CD to accompany a book or a solutions manual).

Items designated as non-request (Reserve, reference, non-circ etc.) may not have a hold placed on them.

If you have problems trying to place a hold, you may ask staff at the Circulation Desk to place it for you.

Place a Hold

Search for the title in our catalogue. View the details of for that title.

If a catalogue record shows items listed at more than one location, go to the Circulation Desk for assistance. Different locations often indicate different material types (e.g., books, CDs, video cassettes, solution manuals, etc.)

  1. At the top and at the bottom of the screen will be a (Place a hold) button.
  2. Click on this button.
  3. You will then be prompted to enter:
    • Your my.ryerson username and password, or
    • Your name and 13 digit barcode number from your OneCard
  4. Click on the “Submit above information” button

You will receive a message indicating that your request has been sent. You can see the status of your requests by checking Your Library Account.

Check the Status of Your Holds

  1. Go to Your Library Account on the website
  2. Enter your my.ryerson username and password (or your name and library barcode number)
  3. Click on Holds in the left-hand column.

If it says 0 requests (holds) this means you do not have any books on hold.

Cancelling a Hold

If you no longer require a title that you currently have on hold, you can remove the hold by clicking in the box beside the title and clicking on the submit button.

Notification & Pickup

Once a hold has been filled, the item will be held at the Circulation Desk for 3 days from the day it is returned. If the Library has a record of your email address, an email notice will be sent to you when the item is ready to be picked up.

Recalling Library Materials

The Library has the right to recall any Library material, including extended loans and 100 day faculty and graduate student loans. The 100 day loan periods will be reduced to a minimum of 28 days if a hold is placed on an item. After this initial period, items must be returned within 3 days. All other items recalled must be returned within 1 week, or by the new due date, whichever is earlier. Fines will be doubled for items not returned after the recall date has passed.